Pentia — Privacy & Support

Legal

Privacy Policy

Last updated: June 24, 2026

Compliance with laws and regulations

We comply with the Act on the Protection of Personal Information, relevant government guidelines, and other applicable laws to ensure the protection of personal information.

We establish the following policies for handling information that can identify individuals using Pentia (hereinafter "the Service").

Collection and use of personal information

The Service is online‑only and requires an account. The information below is handled when you use the Service.

■ Account· Information: a User ID and display name you choose (we do not require your real name, email, or phone number).
· Purpose: to sign you in and to show your name to the other members of your room.

■ Profile photo (optional)· A profile image you choose is stored with your account so it can be shown in your profile. You can change or remove it at any time.

■ Rooms & safety· A temporary room identifier and the squad color assigned to you in that room, your confirmation that you are 18+, and records of members you block or report (to keep you apart and to review reports).
· Chat in a five‑person room is temporary: messages are delivered through our servers and become inaccessible once the room dissolves.
· Chats with your Star Buddies are stored on our servers so that your conversation history is available in the app.

■ Camera & microphone· If you make a voice or video call with a Star Buddy, your camera/microphone are used only for that live call. They are not recorded or stored by us. The camera is off by default.

■ Notifications (optional)· If you enable notifications, a push token is stored to deliver them.

Data sharing with external services

To make the Service work, we rely on a small number of trusted service providers, and each one receives only the information it needs to provide its service. We do not sell your personal information.

Disclosure of personal information

We will not disclose your personal information to third parties without your consent, except in the following cases:

(1) When required by law, court order, or a government agency
(2) When necessary to protect or defend our rights or property
(3) When outsourcing all or part of our operations to a service provider
(4) In the event of a business succession such as a merger, acquisition, or asset transfer

Inquiries and corrections regarding personal information

Inquiries or correctionsYou may request access to or correction of your stored personal information through our contact below.

Account deletionYou can permanently delete your account and all associated data at any time from Mypage → Delete account in the app.

ContactEmail: app010ishikawa@outlook.jp

Proper management of personal information

We manage collected personal information with appropriate security measures and take precautions against unauthorized access, loss, alteration, or leakage, taking corrective action promptly if an issue arises.

When you delete your account, your data is removed. We may retain limited information for up to one year only where necessary to comply with law or to fulfill the purposes stated above.

External links

The Service may include links to external sites. We do not share personal information with these sites and are not responsible for how they handle personal information. Please review the privacy policy of each site before using it.

Changes to the Privacy Policy

We may revise this Privacy Policy to enhance data protection and comply with legal updates. When changes are made, we will announce them within the Service. Please check this page regularly.

Community

Rules & Safety

Last updated: July 24, 2026

Zero tolerance for objectionable content and abusive users

There is absolutely no tolerance for objectionable content — including harassment, hate speech, sexual content, threats, or any abusive or illegal content — or for abusive users on Pentia. Every user must agree to these rules and confirm they are 18 or older before joining a room.

Filtering, reporting, and blocking

Chat messages pass through a content filter. In a room, press and hold a member to report them. On a Star Buddy's profile you can report or block from the top‑right menu — blocking also removes them from your buddies and stops you from being matched into the same room again. You can review blocked users from Mypage → Block List.

Action within 24 hours

We review every report and will remove the offending content and eject the offending user within 24 hours. Violations may result in immediate and permanent account suspension.